7u77 Privacy Policy

1. Introduction and Applicability

7u77 ("we", "us", "platform") provides a trusted online entertainment service for users in Bangladesh. This privacy policy ("policy") applies to the website www.7u77.cam and all related services.

This policy describes what information is collected when you use our platform, the purposes for which that information is used, and the steps we take to protect your privacy. By using our services, you are considered to have agreed to the terms of this policy.

This policy must be read and interpreted together with our terms and conditions. In the event of any conflict, this privacy policy will take precedence.

2. What Information We Collect

We may collect the following types of information from you:

2.1 Identity Information

• Full name and date of birth
• National ID number (for age verification purposes)
• Email address
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Technical Information

• IP address and device type
• Browser information and operating system
• Connection time and session data
• User behavioral data (pages visited, click patterns)

2.4 Gaming Activity Information

• Betting history and game logs
• Win and loss records
• Bonus and promotion usage information

3. How We Collect Information

We collect information through various methods:

• Direct Submission: Information you provide directly during registration, login, or transactions.
• Automatic Collection: Information collected automatically through our server logs, cookies, and tracking technologies.
• Received from Third Parties: Information received through payment processors or identity verification services.

4. Purpose of Using Information

We use the information we collect for the following purposes:

4.1 Providing and Operating Services

Your information is essential for creating and managing your account, processing deposit and withdrawal transactions, and delivering gaming services without interruption.

4.2 Age and Identity Verification

The minimum age to participate on 7u77 is 21. We use your identity information to complete age verification and prevent unauthorized access.

4.3 Security and Fraud Prevention

Your information is analyzed to detect suspicious transactions, prevent unauthorized account access, and guard against money laundering.

4.4 Improving Customer Service

Relevant account information is used to help our 24/7 live chat support team resolve your issues.

4.5 Responsible Gaming

We use your activity data to analyze gaming behavior, ensure a healthy entertainment experience, and provide assistance when needed.

4.6 Meeting Legal Obligations

Information required to comply with applicable laws, regulations, and regulatory authority directives is retained and disclosed as necessary.

5. Data Storage and Security

To ensure the security of your personal information, 7u77 has put the following measures in place:

• SSL/TLS Encryption: All data transmitted on our website is protected through SSL encryption technology.
• Data Encryption: Sensitive information is stored on servers in an encrypted state.
• Access Control: Only authorized personnel have access to your information, and this is strictly monitored.
• Firewall and Security Monitoring: Our systems are under continuous security monitoring.
• Regular Audits: Regular system audits are conducted to identify security vulnerabilities.

However, it is not possible to make data transmission over the internet completely secure. We strive to ensure the highest level of protection, but caution on the part of the user is also essential.

6. Sharing Information with Third Parties

We do not sell your personal information to third parties. However, information may be shared in the following circumstances:

6.1 Payment Partners

Information necessary to complete transactions via bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment institutions.

6.2 Technology Service Providers

Game providers that support the operation of our platform (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming) and technology infrastructure providers receive only the minimum information necessary to perform their functions.

6.3 Legal Obligations

We are required to disclose information necessary to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations.

6.4 Business Transfers

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new ownership. The terms of this policy will continue to apply.

7. Cookies and Similar Technologies

7u77's website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser.

7.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and keeping the site functioning correctly.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to analyze site performance and user behavior in order to improve services.

You can control or disable cookies through your browser settings. However, disabling essential cookies may limit some features of the site.

8. Your Rights

You have the following rights regarding your personal information:

• Right to Know: You can find out what information we hold about you.
• Right to Correction: You can request correction of inaccurate or incomplete information.
• Right to Deletion: You can request deletion of your information in certain circumstances.
• Right to Restrict Processing: You can object to the purposes for which we are processing your information.
• Data Portability: You can request a copy of your information in specific circumstances.

To exercise these rights, send an email to [email protected] or contact us via 24/7 live chat. We will process your request within a reasonable time.

9. Minors and Age Verification

7u77's services are for those aged 21 and above only. We do not intentionally collect information from minors under any circumstances.

Age verification is mandatory at registration. If a user registers by providing a false age and is subsequently found to be a minor, that account will be closed immediately and all balances and activity will be considered void.

If a parent or guardian discovers that their minor child has been using our platform, please contact us at [email protected]. We will take the necessary action without delay.

10. Data Retention Period

We retain your information only for as long as necessary. Generally:

• Information for active accounts is retained for as long as the account remains open.
• Even after an account is closed, information required to meet legal and regulatory obligations is kept for the specified period.
• Records of financial transactions are required by applicable law to be retained for a specified period.

Once the specified period expires, the information is securely deleted or anonymized.

11. Policy Changes

7u77 reserves the right to change this privacy policy at any time. In the event of significant changes, we will publish a notice on the website and the "Last Updated" date at the top of the policy will be revised.

Continued use of the service after any changes will be considered your acceptance of the revised policy. We therefore recommend reviewing this page regularly.

12. Contact

If you have any questions, comments, or concerns about this privacy policy, please get in touch with us:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

Our privacy team considers all requests with due care and makes every effort to respond as quickly as possible.