7u77 Casino Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the 7u77 platform ("Platform", "we", "our") and its users ("Member", "you"). These Terms apply to the 7u77 website, mobile application, and all related services.

Key Definitions

"Platform" means all digital channels owned and operated by 7u77, including the website, app, and related services.

"Member Account" means the personal account of a registered user through which all platform services can be accessed.

"Wager" means any financially at-risk activity conducted on the platform, including sports betting, casino games, and live gaming.

"Bonus Funds" means money credited to a member's account for promotional purposes, which can be withdrawn subject to meeting specific conditions.

By accepting these Terms, you confirm that you are aware of all applicable laws and agree to comply with them.

Age and Eligibility Requirements

To register on the 7u77 platform and take part in any form of betting or gaming, you must be at least 21 (twenty-one) years of age. Account registration by minors is strictly prohibited. This platform is operated for users aged 21 and above only.

Information Required for Registration

When registering an account, you must provide true, accurate, and complete information. Any inconsistency in the information provided may result in the account being suspended or cancelled. Each person may hold only one account.

Identity Verification (KYC)

7u77 reserves the right to verify a member's identity at any time. The following documents may be required for identity verification:

• Scanned copy of National ID (NID) or passport
• Proof of ownership of the payment method
• Proof of current address (utility bill or bank statement)
• Selfie photo or video verification if required

Withdrawal access may be restricted until the verification process is complete.

Login Credentials Security

It is your responsibility to keep your account username and password completely confidential. Sharing this information with any third party is strictly prohibited. You are responsible for all activity that takes place on your account.

Account Sharing Prohibited

Sharing a single account among multiple people is strictly prohibited. If multiple members of a household use the same device or internet connection, each member must have a separate account and must notify the support team in advance.

Reporting Suspicious Activity

If you notice any unauthorised activity on your account, you must immediately notify our support team at [email protected] or via live chat.

Deposit Terms

The minimum deposit amount on the 7u77 platform is ৳200 and applies to all payment methods. Accepted payment methods are: bKash, Nagad, Rocket, Upay, and bank transfer. After a successful deposit, funds are generally credited to the account instantly.

Withdrawal Terms

The minimum withdrawal amount is ৳1,000. The standard processing time for a withdrawal request is 10 to 45 minutes. Withdrawals can only be made to the same payment method used at the time of deposit.

Withdrawal Prerequisites

The following conditions must be met before a withdrawal request is processed:

• Account identity verification must be complete
• Any applicable wagering requirements must be fulfilled
• There must be no ongoing investigation or protective hold on the account
• The account must be active and in good standing

Currency and Conversion

All transactions on the platform are conducted in Bangladeshi Taka (BDT / ৳). For transactions in other currencies, the applicable exchange rate will be determined at the time of processing.

Welcome Bonus

7u77 offers a 200% bonus on the first deposit, up to a maximum of ৳10,000. A 20x wagering requirement applies to this bonus, meaning you must wager 20 times the total deposited amount before the bonus funds can be withdrawn.

Bonus Terms

All bonus offers are provided under the following general conditions:

• Each bonus offer has its own wagering requirements and expiry period
• Separate wagering requirements may apply to winnings made using bonus funds
• Each bonus may not be claimed more than once per household or IP address
• In cases of bonus abuse or fraud, the bonus and any associated winnings will be forfeited
• 7u77 reserves the right to modify, suspend, or cancel any bonus offer at any time

VIP Loyalty Program

7u77 runs a four-tier VIP loyalty programme for regular members: Bronze (weekly cashback up to 0.2%), Silver (weekly cashback up to 0.4%), Gold (weekly cashback up to 0.6%), and Platinum (weekly cashback up to 0.8%). Advancement to a higher tier is possible based on consistent active participation. VIP benefits are subject to specific conditions and 7u77 reserves the right to change these benefits at any time.

General Betting Rules

A confirmed bet cannot be cancelled or changed; however, in exceptional circumstances (such as event cancellation), action will be taken in accordance with the applicable rules. The outcome of all games is determined by the relevant game engine's random number generator (RNG), which is fair and transparent.

Special Conditions for Sports Betting

The following applies to betting on cricket (BPL, T20, ICC, etc.) or other sports:

• If an event is postponed, the bet remains valid until the rescheduled time
• If an event is cancelled, the deposited amount will be refunded
• In live betting, odds may change at any time
• Betting restrictions may be imposed on public holidays or in special circumstances

Technical Errors

7u77 is not responsible for any activity resulting from internet disconnection or technical failure. If a game or betting session is left incomplete due to a technical error, a fair resolution will be provided based on the available information.

The following activities are strictly prohibited on the 7u77 platform:

• Creating multiple accounts to exploit the bonus system
• Match fixing or misuse of insider information
• Placing bets using automated bots or software
• Money laundering or depositing funds from illegal sources
• Attempting to access another member's account
• Attempting to bypass the platform's security measures or encryption
• Using fraudulent payment information
• Harassing or intimidating other members

Involvement in any of the above prohibited activities will result in immediate account closure, forfeiture of all funds and bonuses, and legal action where applicable.

7u77 places the highest importance on responsible gaming. We believe gaming should be a form of entertainment, not a source of problems. To this end, we provide the following protective measures:

• Members can set their own deposit limits, betting limits, and session time limits
• Self-exclusion option — temporarily or permanently deactivating your account
• Reality check feature — reminders of session duration at set intervals
• Support for problem gamblers through an experienced support team

For more information on responsible gaming, visit our Responsible Gaming page.

All content on the 7u77 platform — including logos, designs, software, game interfaces, text, images, audio, and video — is the exclusive intellectual property of 7u77. No member or third party may reproduce, distribute, modify, or use this content commercially without written permission.

The intellectual property rights of game software used on the platform belong to the respective game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, etc.). Members may use the platform for personal, non-commercial purposes only.

7u77 bears no liability in the following circumstances:

• Loss caused by internet disconnection or technical failure
• Delays or errors by third-party payment providers
• Loss of account funds due to a member's negligence or unauthorised use
• Force majeure events — natural disasters, cyber attacks, government restrictions
• Temporary service outages due to technical errors

Our liability will in no case exceed the actual current balance in the member's account.

7u77's Authority

7u77 reserves the right to suspend or permanently close any member's account at any time and for any reason, without prior notice. This action will be taken in particular in the following cases:

• Breach of any provision of these Terms
• Failure to complete identity verification or provision of false information
• Suspicion of money laundering or fraud
• Evidence of account use by a minor

Closed by Member

Any member may request to close their account at any time. Before making the request, please ensure that all pending withdrawals have been completed. Bonus funds will be forfeited after the account is closed.

For any complaint or dispute, please contact our support team first. Our support team is available 24/7 via live chat in Bengali. Steps for resolving a dispute:

• Step 1: Send a detailed description of the issue via live chat or to [email protected]
• Step 2: The support team will take action and inform you of the outcome
• Step 3: If you are not satisfied with the resolution, you may request a higher-level review

7u77 is committed to reviewing all complaints fairly and impartially. During the processing of a complaint, the relevant funds or activities may be temporarily suspended.

7u77 places the highest importance on protecting members' personal information. All data is kept secure on the platform using SSL encryption technology. We do not sell or share members' personal information with third parties, except where required by legal obligation.

To learn more about how we collect, store, and use your information, please read our Privacy Policy.

7u77 reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The updated terms will be published on the platform and will take effect from the date of publication
• For significant changes, members may be notified by email or through a notice in their account
• Continued use of the platform after changes have been made will be considered acceptance of the revised terms
• If you do not agree to the new terms, please request to close your account

You are advised to check this page regularly.

If you have any questions or concerns about these terms and conditions or any aspect of the 7u77 platform, please contact us through the following:

• Email: [email protected]
• Live Chat: Support available in Bengali 24/7

Our support team will respond to your request as quickly as possible.